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Privacy Policy for AuraNet Connectivity

1. Introduction

Welcome to AuraNet Connectivity ("AuraNet," "we," "us," or "our"). We are committed to protecting the privacy and security of our customers' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register for our services or when you choose to participate in various activities related to the service.

2.2 Service and Network Data

Information our servers automatically collect when you use our services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site. We also collect information about your network performance, device information (e.g., MAC address, device type), and bandwidth usage to maintain and improve our network.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange services from us. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account.
  • Process your payments and refunds.
  • Provide and deliver the requested services.
  • Email you regarding your account or order.
  • Monitor and analyze usage and trends to improve our website and services.
  • Notify you of updates to our services.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Request feedback and contact you about your use of our services.
  • Resolve disputes and troubleshoot problems.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to be informed about how your personal information is being used.
  • The right to access the personal information we hold about you.
  • The right to request the correction of inaccurate personal information we hold about you.
  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

AuraNet Connectivity
Email: [email protected]